Buyer-side acquisition operations

Buy the business. Keep control after close.

We help acquisition buyers uncover operational risk before close, secure the handoff, and build the first 90 days of operating rhythm—so the business does not depend on the seller’s memory.

Before close · During handoff · After close

Not ready to talk? Start with a buyer scoping — tell us about your deal and we’ll point you to the right next step.

Scroll

Intelligence-grade diligence

Led by a former Tier-1 military intelligence professional (HUMINT / SIGINT / OSINT).

An operator's lens

Guided by a former PNC Private Client officer who builds and runs a recurring-revenue business.

Buyer-side only

We work for acquirers—never the seller—so incentives stay aligned with your control after close.

Where you are in the deal

Three paths. One operating outcome.

Click your stage to see exactly how we reduce risk and build control.

Before you sign

Most buyers discover operational gaps 30 days after close. We surface them in diligence—when you can still renegotiate or plan.

Founder Dependency

Critical knowledge lives in one person's head. When they leave, operations stall.

Spreadsheet Operations

Undocumented workflows, shadow processes, and no single source of truth.

Vendor & Access Chaos

Unclear permissions, auto-renewals nobody owns, and security gaps.

Employee Anxiety

Messy handoffs create turnover risk just when you need stability most.

The real risk

Buying is only the beginning. Operating is where deals die.

The real risk appears when ownership changes hands and the buyer has to operate what was never fully documented. Most acquirers discover this 30–60 days after close—when it’s too late to renegotiate and too early to have built replacements.

We map workflows, data, systems, vendors, roles, risks, dependencies, and owner-held knowledge before recommending tools or automation. We do not automate chaos.

Our approach

Systemize first. Automate second.Modernize third.

AI applied to an undocumented business doesn’t create ROI—it creates a second layer of risk on top of the first.

01

Systemize First

We map workflows, data, systems, vendors, roles, risks, dependencies, and owner-held knowledge before recommending tools or automation.

02

Automate Second

We identify the 3–5 highest-leverage workflows where automation can create value without breaking trust, continuity, or control.

03

Modernize Third

We build the post-close operating rhythm, governance model, dashboards, documentation, and adoption plan the new owner needs.

Who we are

An intelligence officer and an operator.

Two perspectives. One mission: reduce your transition risk.

YJ

Yasmine Johnston-Ison

Co-Founder & Lead of Delivery

Former Tier-1 military intelligence professional (HUMINT / SIGINT / OSINT, Iraq & Afghanistan). Founder, IndigoINT. Leads delivery operations and advisory frameworks. She finds what sellers hide.

RG

Ryan Gorman

Co-Founder & Operator Lens

Former financial advisor and Private Client Group Officer at PNC Financial Services (Series 7 & 66). Built and operates a recurring-revenue services business—the operator lens on every engagement.

Legacy Forward is not a broker, lender, law firm, accounting firm, valuation provider, or investment advisor. We do not source deals, negotiate transactions, raise capital, or provide legal, tax, financial, or valuation advice. We provide acquisition operations, transition planning, systems mapping, governance, and modernization support.

Ready to de-risk your deal?

Build the operating layerbefore you need it.

45 minutes to confirm fit and define next steps for your acquisition.

Book Your Acquisition Operations Briefing

Not ready? Start with a buyer scoping — tell us about your deal and we’ll point you to the right next step.

Explore our acquisition operations services, learn about the Legacy Forward Consulting team, read our M&A operating insights, or contact us to discuss your acquisition.